ANS Dhivyam Jewels



Terms and Conditions


ANS GUPTHA & SONS, having its business address and doing business as ANS DHIVYAM at, 450 Omalur Main Road, Kuranguchavadi, Salem ("ANS DHIVYAM ", "we", "us" or "our") is managing and operating the mobile application/website (collectively termed as " ANS DHIVYAM Jewels Platform") through which it inter alia facilitates the sale of gold, diamond, silver, idol, jewellery, gold and silver coins, and other products ("Products") to the users of the ANS DHIVYAM Jewels Platform ("User" or "Users" or "you" or "your")

All information, content and material contained within the Website and/or App belong to ANS GUPTA & SONS (the owner of the brand "ANS DHIVYAM™"), and is its copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to ANS DHIVYAM. No information, content or material from the website and/or App is also copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the ANS DHIVYAM express written permission.

ANS DHIYVAM reserves the rights to change the terms and conditions from time to time without any notice. All rights including copyright, in this website, are owned by ANS DHIYVAM. Any use of this website or its contents, including copying or storing it in whole or part without the written permission of ANS DHIYVAM is prohibited and will be prosecuted.



Please read all the terms of use carefully before using this website. By using this Website, you signify your explicit assent to the present Terms of Use also because the Website's Privacy Policy (which is hereby incorporated by reference herein). These Terms of Use sets out the legally binding terms of services available on the website moreover as at the terms of use of this Website. These Terms of Use together with the Privacy Policy extends to both users, who visit the web site but don't transact business on the web site ("Users / Guests") additionally as users who are registered with by the web site to transact business on the website ("Members").

In using the services provided by our website you're considered to possess accepted the terms and conditions listed below or as is also revised from time to time, which is, for an indefinite period and you understand and agree that you just are bound by such terms and conditions till the time you access this website.



            If you have any queries about the terms and any Terms(conditions) or Complaints or Suggestions Related to Our Website, please feel free to mail us on or call us on 9585518536 (Timings: 09.30 A.M to 8.00 P.M Indian Standard Time).



The Customer agrees and acknowledges that this Website must be used only by individuals who are 18 years and above. We reserve rights to terminate Customer's access to and refuse to produce Customer with access to the current Website if the vendor discovers that Customer is under the age of 18 years.



In order to purchase our product(s), you have to register on our Website or download our App, and Create/build a "Member" account.

 Your account gives you access to our products and functionality which we shall establish and maintain from time to time, and at our sole discretion.

 By completing the registration process you're warranting to us that

  • all the information provided by you is accurate and complete and you'll maintain

the accuracy of such information;

  • you may use the web site and App only in compliance with our terms of use, and every one applicable local, state, national, and international laws, rules and regulations.

To make a purchase(s), you’ll be required to register on the Website and / or App, after adding the product(s) to the shopping cart. You will also be required to provide any other mandatory information required under Income Tax law like Permanent Account Number (PAN) at the time of purchase.

Your profile can be deleted by us, without warning or without any notice whatsoever, if we believe that you have violated any of the conditions as mentioned under these terms or our Privacy Policy, available on our Website/App.



Every package of jewellery from will reach your door step in a very durable condition and can be backed by specialized Packing kit. whether or not it's a gold coin, jewellery or solitaire, the item is going to be delivered in a special ANSDHIVYAM box with all the desired certificates and invoice.



The member should mention the address and make sure to mention other details of the person, who will collect the shipment during the time of purchase. During the time of placing of the order, the member should state the full name of recipient stated in their photo ID (identification) which is approved by the Government. At the delivery destination, recipient needs to provide below are the documents/ID proofs required to receive the product: Ration Card, PAN card, Driving License, Voters ID, Passport



Delivery address can be changed only before the product is shipped, Once the order is shipped, the member can’t change Delivery address So user is advised to ensure the address details before proceeding to purchase.



If the recipient is unavailable during the time of delivery, courier service company will attempt to deliver the products(s) for a maximum of three (3) times. If recipient(s) are still not reachable/ available, the product(s) will be returned to The price of handling and re-shipment during non-delivery to the Member will be added in the next shipment.



Some product(s) may appear slightly larger or smaller than actual size due to screen defaults and some photography techniques. Sometimes the product(s) are also represented larger than the particular size so as to obviously show details or smaller than the actual size in order to show the entire product. The company may not be liable for any proceeding on this account.



There is a possibility that the product ordered may not be available and since it absolutely was listed on the web site and/or App, the customer shall receive a full refund.



While we make every effort to ensure that the items are described and priced accurately, in the event that an item is considered to be priced incorrectly, we reserve the right to refuse the sale of that item.

               Diamonds/gemstones prices vary from one category to another category and seller to seller where numerous factors like reputation of the sellers, brand value, design of the jewellery and other factors have an impact on the price of the Diamonds/Gemstones. The demand and supply of Diamond/gemstone in the market can also affect their price. The prices stated on the Website and/or App may be significantly higher or lower than the actual prices in the retail markets.



            Our objective is to provide you with the maximum information and detail about your prospective purchase as much as possible so that you'll be able to see the details and shape of the selected item. In compliance with industry standards and BIS (Bureau of Indian Standards) regulations, ANS DHIVYAM Jewels states that total weight of the product altogether may vary from stated weight.



            All Jewels such as Gold, Silver, Diamond, Platinum or the other valuable with or without precious or semi-precious stones that are billed will fall within the scope of GST as per the current regulations of Government of India.

The cost of the jewel includes the physical content of Jewels, designing cost and making charges together with the wastages. ANS DHIVYAM has every right in determining the value/cost of the product/item. These costs shall be brought up as ’Value Added Charges’.



In order to purchase our product(s), you must to comply with our terms of use, which we have provided here. You agree to defend, indemnify and hold harmless ANS DHIVYAM, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

(a) your use of and access to the Website and/or App;

(b) your violation of any of these terms;

(c) your violation of any third party right, including without limitation, any copyright,

     property or privacy right;

(d) the committing of any of the prohibited activities or

(e) any claim that your use of the Website and/or App caused damage to a third party



We or any of the foregoing entities' respective resellers, distributors, service providers and suppliers shall be relieved of all our responsibilities, if any, within the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond our reasonable control including, without limitation, acts of god, war, equipment and technical failures, electric power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond our reasonable control or any of the foregoing entities' respective resellers, distributors, service providers and suppliers. You May further acknowledge and agree that neither we, nor any of the foregoing entities' respective resellers, distributors, service providers and suppliers are responsible.


The Website and/or App, all of your transactions, and our relationship shall be governed by the laws of India, without respect to conflict of law principles. You agree that each one claims, differences and disputes which we may shall be subject to the Salem jurisdiction in Tamilnadu, India.



            All content (including ANS DHIVYAM Jewels Materials) on the Platforms is either Copyright © ANS DHIVYAM Jewels or are licensed for use by ANS DHIVYAM Jewels. All rights are reserved.



You should not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus(es) or other harmful component, or otherwise repair or damage the Website and/or App or any connected network.

You should not engage in any form(s) of antisocial, disrupting, or destructive acts, including flaming, spamming, flooding, trolling, phishing and grieving as those terms are commonly understood and used on the internet web.

You Should not delete or modify any content of the Website and/or App, such as legal notices, disclaimers or proprietary notices, copyright or trademark symbols and logos.

Any breach of the above conditions, appropriate legal action will be taken.



            All the contents on the web site, of any manner, whatsoever, is copyrighted work protected under the Indian Copyright Act, 1957. The unauthorised reproduction and distribution of our copyrighted work via the web without our express permission constitute infringement of copyright under the Copyright Act, 1957. Your act of infringement of our copyrighted material and proprietary rights may cause you to be liable in action of law that features prosecution under the Code of Civil Procedure, 1908 and Code of Criminal Procedure, 1973.



            The user agreement will be inferred in accordance with the applicable and prevailing laws of India. The web site policies follow the Govt of India’s amendment to Information Technology Amendment Act, 2008 or ITAA 2008 which focuses on Information Security, Cyber Terrorism and Data Protection.  Sensitive Personal Information and Reasonable Security Practices mentioned in section 43A of ITAA, 2008 shall be followed.